Shipping

Effective Date: 20/07/2026

At Sheroski Sverige AB, we are committed to ensuring reliable, secure, and timely delivery of our instruments to customers worldwide. This Shipping Policy outlines our shipping procedures, timelines, and responsibilities.

1. Order Processing

All orders are processed promptly after payment confirmation and order verification.

  • Standard orders are generally processed within 2–3 business days

  • Customized, OEM, or bulk production orders may require additional lead time depending on specifications and quantity

  • Customers will be informed of estimated production and dispatch timelines during order confirmation

Orders are processed during normal business days, excluding weekends and public holidays.

2. Shipping Destinations

Sheroski Sverige AB proudly ships worldwide and serves customers across:

  • Europe

  • North America

  • South America

  • The Middle East

  • Asia

  • Africa

  • Oceania

Shipping availability may vary depending on local import regulations and carrier restrictions.

3. Shipping Methods

We work with reliable global courier and freight partners to ensure secure delivery.

Shipping options may include:

  • Express Courier Services (e.g., DHL, FedEx, UPS, TNT)

  • Air Freight

  • Sea Freight (for larger or bulk orders)

The shipping method is selected based on customer preference, order volume, destination, and urgency.

4. Delivery Timeframes

Estimated delivery times vary depending on destination, customs clearance, and shipping method.

Typical delivery estimates:

  • Europe: 3–10 business days

  • International Express Shipping: 5–12 business days

  • Freight Shipments: Based on destination and logistics arrangements

Please note that these are estimated delivery timelines and may vary due to customs procedures, weather conditions, or carrier delays.

5. Shipping Charges

Shipping costs are calculated based on:

  • Package weight and dimensions

  • Destination country

  • Shipping method selected

  • Order quantity and value

Shipping fees will be communicated and confirmed prior to final order processing.

6. Customs, Duties & Taxes

For international shipments, customers are responsible for:

  • Import duties

  • Customs clearance fees

  • Local taxes or VAT

  • Regulatory import requirements in the destination country

Sheroski Sverige AB is not responsible for delays caused by customs authorities.

7. Order Tracking

Once an order is dispatched, customers will receive shipping confirmation and tracking information (where applicable) to monitor delivery progress.

8. Packaging Standards

We take special care in packaging all products to ensure protection during transit.

Our packaging standards are designed to:

  • Prevent physical damage

  • Protect instrument integrity

  • Maintain product safety during transportation

Custom packaging and private label packaging options are available upon request.

9. Shipping Delays

While we strive to meet estimated delivery timelines, Sheroski Sverige AB is not liable for delays caused by:

  • Customs inspections or clearance procedures

  • Courier disruptions or operational issues

  • Force majeure events, including natural disasters, strikes, or political disruptions

  • Incorrect shipping information provided by the customer

10. Damaged or Lost Shipments

If your shipment arrives damaged or appears lost:

  1. Contact us immediately upon receipt or delivery delay

  2. Provide photographs of damaged packaging or products (if applicable)

  3. Share your order number and shipment details

We will work closely with the shipping provider to resolve the matter as efficiently as possible.

11. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping details.

Sheroski Sverige AB shall not be held responsible for delivery issues resulting from incomplete or incorrect shipping information provided at the time of order.

12. Contact Us

For shipping inquiries, order updates, or logistics assistance, please contact:

Sheroski Sverige AB Customer Support
Email: info@sheroski.se
Website: https://sheroski.se

We are committed to delivering precision, reliability, and professional service with every order.

RESEARCH PARTNERSHIPS

Research collaborations with dental & surgical schools

We co-fund and co-design clinical research on ergonomics, instrument fatigue, surgical precision, and color-coded workflows with dental and surgical institutions worldwide. Bring the question — we bring the instruments and the partnership.

Pitch a project What we fund
Dental and Surgical Instrument Research Collaboration
3,300+ Dental & Surgical Instruments
8 Brand Systems
25+ Countries Served
EU-MDR Class I & I-R Registered
WHY PARTNER WITH US

Research that translates to the operating room and chair

We are a dental and surgical instrument manufacturer with a clinical-research bias. Every product we ship has been clinically evaluated; every project we co-fund has to translate to better patient outcomes and reduced practitioner fatigue.

AREAS OF INTEREST

What we'd love to fund

Specific clinical, surgical, and translational research areas where we are actively looking for academic partners.

E

Ergonomics & RSI Prevention

Quantifying handle geometry, weight, grip diameter, and silicone vs steel against EMG, posture, and self-reported fatigue across long dental and surgical sessions.

S

Edge Retention & Sharpening

Comparative studies of cryogenic-treated steel vs standard surgical steel — edge stability, micro-serration durability, sharpening cycles, and instrument lifespan in high-precision surgical tools.

C

Color-Coded & Tray Workflows

Operatory and OR efficiency, sterilization reprocessing speed, error-rate reduction, and traceability when color-coded dental and surgical tray systems are introduced.

M

Modular Tip Systems

Cost-of-ownership, environmental impact, and clinical performance of modular tip systems vs traditional single-piece dental and surgical instruments.

P

Periodontal & Micro-Surgical Outcomes

Hand-instrument vs ultrasonic techniques, tissue trauma, tactile feedback in micro-surgery, and peri-implant maintenance with specialized titanium instruments.

D

Clinical & Surgical Education

How instrument quality and tactile precision on day one of training affect clinical confidence, technique acquisition, and long-term ergonomic habits.

MUTUAL BENEFIT

What each side brings

Research collaboration is a two-way exchange. Here's what's typically on the table.

What you (the institution) bring

  • Clinical & surgical research expertise & methodology
  • Access to patients, students, surgical residents & faculty
  • Ethical / IRB approval pathway
  • Publication & peer-review credibility
  • Specific clinical, periodontal, or surgical research question
  • Lab space and EMG / ergonomic measurement equipment

What we bring

  • Dental & surgical instruments / specimens at no charge
  • Technical specifications, IFU, and metallurgical/engineering data
  • Partial research-grant funding (case-by-case)
  • Manufacturing access for custom prototype variants
  • Industry liaison & co-author support
  • Reasonable promotion of published findings
FROM IDEA TO PUBLICATION

How a collaboration starts

A typical timeline from first email to study kick-off is 4–8 weeks.

1

Initial outreach

Email info@sheroski.se with a brief project outline (1–2 pages): research question, hypothesis, methodology, dental/surgical instruments needed, timeline, requested support.

2

30-minute call

We’ll respond within 48 hours and book a video call with our clinical advisory contact. This is where we test scientific fit and resource fit.

3

Letter of intent

If we're aligned, we issue a non-binding LOI specifying instruments to be supplied, partial funding, IP ownership, publication terms, and timeline.

4

Formal agreement

Standard research-collaboration agreement. Independent ethics / IRB approval is the institution's responsibility; we provide documentation needed for submission.

5

Study kick-off

Instruments and prototype variants are shipped at our cost. Our clinical advisory contact is available for engineering questions throughout the study.

6

Publication & dissemination

Findings are owned by the investigating team. We are acknowledged where appropriate. We'll proudly share the publication and translate it for clinical and surgical audiences.

Have a project in mind?

Send a 1–2 page outline to info@sheroski.se. We respond within 48 hours and book a 30-minute call within the same week.

Email research enquiry